Orders are shipped the same or next day and are typically delivered within 1–3 working days.
Products are shipped directly from the respective brand.
Exchanges are only allowed if you receive a wrong or faulty product, within 7 days of receiving your order.
Merchandise is eligible for exchange only if it is unused, unaltered, unwashed, undamaged, and returned with all original tags and packaging intact.
To initiate an exchange, email us at hello@stor.pk or WhatsApp +92-305-56000-56 between 9 AM – 5 PM (Sunday closed).
Refunds are not available. Please ensure you select the correct size and product before placing your order.
If an incorrect size or product is ordered by the customer, exchanges may be accommodated within 7 days of receiving the parcel; however, all shipping costs must be borne by the customer.
For exchanges, customers may be directed to the relevant brand’s customer service team.
In case of any dispute, stor.pk will act as a mediator to help resolve the issue.
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